By combining highly effective technological innovation with benefits skills, Nava’s Member Encounter offering assists personnel and their family members better navigate their advantages and the healthcare technique.
NEW YORK, April 13, 2023 /PRNewswire/ — Nava Positive aspects, an outcome-pushed advantages brokerage that would make good advantages much easier for increasing corporations, right now introduced the start of its Member Working experience supplying. Anchored by the Nava Gains Application, this detailed option simplifies vital aspects of the employee gains journey, from open up enrollment to member aid and gains interaction.
These days, HR leaders at providers of all measurements encounter the similar a few issues when it will come to supporting their workforce: serving to them realize what their positive aspects are, educating them on how to use those benefits, and supporting them when they need assist. With 80% of personnel baffled by their programs and 50% unaware of their coverage particulars, the complexity of running employee advantages applications has come to be a burden for HR leaders. Nava’s Member Knowledge providing minimizes this workload by furnishing staff with a centralized portal and in-application help that drives their gains adoption and utilization.
“Nava’s mission is to offer large-top quality, affordable health care to all Americans,” stated Brandon Weber, CEO and co-founder of Nava. “For workforce, their positive aspects are the onramp to their healthcare journey. The start of Nava’s Member Encounter featuring is a critical stage in building it less difficult for personnel to basically use the rewards they now have.”
Designed on insights from Nava’s clientele, HR group, and Rewards Advisory Board, the Nava Positive aspects Application serves as an interactive added benefits wallet and the entrance door to a member’s gains use. With provider and approach facts preloaded into the app, users can accessibility their digital ID playing cards, hyperlinks to provider and service provider portals, and coverage specifics in one location. Most importantly, the Nava Added benefits Application gives in-application aid to the firm’s committed staff of Benefits Advocates. Rather of making contact with HR with delicate and urgent queries pertaining to provider enrollment concerns, strategy summary explanation, supplier lookup assist, professional medical invoice clarification, and claims advice, they are going to now be capable to get immediate assist from some of the industry’s most experienced advantages industry experts.
The Nava Benefits Application is accessible for no cost for all Nava customers on both equally Android and iOS, and will start off rolling out to current prospects in Q2.
The start of Nava’s modern method to member encounter is a different substantial milestone for the firm, and follows the rollout of the Nava Gains Look for Motor, where by employers can uncover and master about 700 vendors across 28 added benefits groups, backed by testimonials from fellow HR industry experts. With a 3x development in customers calendar year-more than-yr, Nava is trusted by hundreds of growing businesses to make answers that make great benefits uncomplicated, allowing HR groups to aim on what they enjoy to do.
About Nava Positive aspects
Nava is the industry’s only added benefits brokerage to fuse ground breaking technologies and gains expertise to make wonderful gains effortless for developing enterprises. Through providing a better renewal strategy, positive aspects back again-office environment help, and modern member guidance, businesses turn to Nava to lower expenditures, delight employees, and increase HR teams. Driven by a mission to repair healthcare, Nava is happy to be a recipient of Inc’s Best Workplaces 2022. For extra info, check out www.navabenefits.com.
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